First digital ID for Right to Rent checks launched

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Digital ID provider Yoti has partnered with the Post Office, to become the first certified digital identity service provider (IDSP) for Right to Rent checks. And now lettings management software company Propoly has integrated the service with its software.

The move will digitise and streamline the entire Right to Rent check process instead of tenants needing to present physical documents – reducing time and mitigating risk, ensuring compliance and providing the reassurance of secure, encrypted document storage.

British and Irish citizens who hold a passport (including Irish passport cards) will be eligible.

The Government charged the letting industry with conducting Right to Rent checks rather than it being a Border Force responsibility, burdening agents with extra admin and the worry of correct compliance under pain of prosecution for omissions and errors.

Potential tenants will have the option of an entirely digital solution or will, in the future, be able to access the service through Post Office branches, for those unable or unwilling to use a digital solution.

The process is fast, convenient and eliminates the risk of human error. It also solves the problem of agents faced with having to scrutinise, copy and store a wide variety of unfamiliar documents, passports, Home Office paperwork and other forms.

“The Industry needs this”
Sim Sekhon image

Sim Sekhon, Propoly

Propoly’s Sim Sekhon said, ‘The industry needs this. Whether agents feel they should be carrying out Right to Rent checks or not is no longer the issue. The issue is how to make them so simple, safe and reliable that they are not a problem.

“Adopting a digital solution is the only sensible way forward for the industry and for any agency that wants to grow.

“By embedding this functionality within a Propoly reference, agents will now be able to fulfil their Right to Rent obligations without manual involvement. Results from the check will be available as part of your reference report.”

John Abbott, Chief Commercial Officer at Yoti, says, “Certification under the Digital Identity and Attributes Trust Framework represents the gold standard of Digital Identity service provision with security and privacy prioritised, meaning clients have no concerns about GDPR.

“We’re delighted to help Propoly offer digital Right to Rent checks; this will speed up the lettings process, is more secure and could enable tenants to move sooner than if they have to travel and then have their documents photocopied and physically checked.”


Go to Publisher: Proptech Archives – The Negotiator
Author: Grant Leonard